Privacy policy

Who we are

Ousebank is a trading name of Ousebank Limited, registered in England and Wales, company number 15032213. Our registered office is at Artemis House, Eboracum Way, Heworth Green, York, YO31 7RE. Ousebank Limited is the data controller for the personal data described in this policy.

What we collect

When you contact us, we collect the details you choose to give us:

• Your name and, where relevant, your company
• Your email address and phone number
• Details about your project or enquiry

How we use it

We use your details to respond to your enquiry and, if you appoint us, to provide our services. We do not sell your data, and we do not use it for marketing lists you have not asked to join.

How long we keep it

We keep enquiry details for as long as needed to deal with your enquiry and any resulting work, and afterwards only where we are required to by law or our professional obligations.

Your rights

Under UK data protection law you have the right to access, correct or erase your personal data, and to object to or restrict how we use it. To exercise any of these rights, contact us at info@ousebank.com or 01904 217211. You also have the right to complain to the Information Commissioner's Office (ICO).